Services

No two business' challenges are identical.

We bring a wide range of skills and experience together in bespoke teams to meet our clients’ diverse challenges.

Corporate communications

A company's reputation matters more today than at any time in history. Businesses with poor reputations are more likely to face the scrutiny of media, politicians, regulators and the public. 

Some of the world's largest and best-known organisations entrust us with their reputations. It's a responsibility we don't take lightly. 

Communicating effectively is essential to protect an organisation's license to operate and promote its products and services to priority audiences.

Research & Insights

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We work in partnership with a range of hand-picked third-party research partners to help clients fully understand the issues that are impacting their reputations, the positions of key audience groups - including allies and detractors - and how the external environment will influence their organisation's ability to achieve its goals.

Strategy

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We have designed and developed winning strategies for clients with very diverse challenges, from those facing existential threats in highly-regulated industries; helping organisations to launch into new market sectors; to developing new go-to-market strategies for established businesses.  Communications at its most commercial.

Campaigning

Day-to-day communications are rarely effective enough to drive genuine reappraisal of an organisation. It takes something bigger and more deliberate to drive real reputational change. 

Our team has campaigning experience at the very highest level: from government awareness and behaviour change programmes to those calling for legislative change. 

Our work is always built on intelligent thinking, relies on smart, effective tactics, and is built on a deep understanding of a wide range of stakeholder groups.

Issues & Crisis

If poorly managed, crises can have a rapid and escalating negative impact on reputation. 

Being prepared and understanding the potential risks your organisation might have before things go wrong can help you manage issues as - and sometimes before - they break, and take swift and effective action in response when they do. 

We have helped organisations large and small prepare for and respond to crisis situations, from multinational online platforms, to logistics firms with a diverse employee base.

Media relations

Stories matter. Whilst digital and social channels have allowed companies to ‘go direct’ to consumers, quality media titles still have the power to move markets, set the political agenda, and change public opinion. 

We always start with the story. If you get the content right, you can take it anywhere which is why we work closely with journalists to create content and design programmes that balance the needs of clients and media alike.

Digital & Content

It would be wrong to think of ‘digital’ as a separate component of corporate communications.  We take a tool and channel-agnostic approach to communications planning – with execution informed by an innate understanding of digital channels and tools.

Internal & Change comms

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Employee resistance is one of the biggest obstacles to internal change programmes.  If your colleagues don't understand what your business is doing and why it's doing it, why should anyone else?  And with transformation programmes assuming ever-greater importance in an organisation’s success, building understanding, engagement and advocacy among internal audiences is key.